COLLISION REPAIR INDUSTRY GUIDE TO RETAIL CHARGES 2009

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Collision Repair Description	FAWOAM Retail Charges ( RM )
Collision Repair Labour Rate :- 1200 cc below	RM40.00 / RM50.00 per hour
Collision Reapair Labour Rate :- 1300 cc to 1500cc , Lori 4 Ton below	RM40.00 / RM50.00 per hour
Collision Repair Labour Rate (Presitge) 1600cc to 1800cc , Lori 5 Ton above	RM50.00 / RM60.00 per hour
Collision Repair Labour Rate (Upper Prestige) 2000cc to 2500cc	RM60.00 / RM70.00 per hour
Collision Repair Labour Rate (Super Prestige) COV, SUV, MPV, Luxury	RM80.00 / RM120.00 per hour
Parts supplied at manufacturers list price*	maximum discount 10%
Mechanical Labour Rate	RM40.00 per hour
Auto Electrical Labour Rate	RM50.00 per hour
Smart Repairs Labour Rate	RM40.00 per hour
Estimate / Assessment Charge	RM50.00 per case
Environmental Charge (per repair)	RM20.00 per case
Storage Charge (Secure)	RM10.00 per day
Air Conditioning Recharge **	RM85.00 per recharge
Steering Geo / 2 or 4 Wheel Alignment Check **	RM30.00 / RM50.00
Valet (after major acc damage) / wash & vacuum	RM20.00
Delivery and Collection To Dealer	RM40.00
Towing -Town (Remove vehicle from site) Day / Night [Tow Truck]	RM80.00 /RM120.00 (first 20km)
Towing -Town (Remove vehicle from site) Day / Night [Carriage Truck]	RM100.00 /RM150.00 (first 20km)
Towing - Highway (Remove vehicle from site) Day / Night [Tow Truck]	RM120.00 / RM200.00 (first 20km)
Towing - Highway (Remove vehicle from site) Day / Night [Carriage Truck]	RM150.00 / RM220.00 (first 20km)
External Report, Photo & Documentation Fees	RM150.00
Specialty works ( Reset ECU, TCU, ABS, SRS, IMMB )	RM85.00 or specialty fee + 15%
JPJ Technical Application	RM150.00
Puspakom Inspection & Agent fees	RM150.00
Windscreen Bonding Kit (small) + Labour	RM40.00 + RM160.00
Windscreen Bonding Kit (large) + Labour	RM80.00 + RM200.00
Corrosion Protection material ( small / large )	RM60.00 / RM100.00

Common Market Practices
1) Manufacturing List Price / Less 10% Trade Discount = Franchise Parts
2) Manufacturing List Price Less 11% above Trade Discount = Non Franchise Parts
(Non Franchise Parts: OEM / non OEM / serviceable parts )
However, anything related to replacement of car body structures part, all Franchise Parts will be used.
* General Products - Special manufacturers products to be charged by part number at list price
** or Audatex time at mechanical labour rate
(As a vehicle consists of more than 2000 parts, therefore it is impossible to display all prices labour time. It is always advisable to all customers to get a quotation from repairer before proceed for repair)

Note:

• All the above values exclude Service Tax.
• The values are provided for guide purposes only and may require adjustment to suit a repairer's individual requirements, geographic location and market condition.
• An uplift on labour rate charges of approximately 10% will be required to reflect regional cost variation in East Malaysia.

Perkara yang biasa diamalkan di pasaran
1) Senarai Harga Pengeluaran - Kurang 10% Diskaun Dagangan = Alat Ganti Francais
2) Senarai Harga Pengeluaran - Kurang 11% ke atas Diskaun Dagangan = Alat Ganti Bukan Francais
(Alat Ganti Bukan Francais: OEM / bukan OEM / barang boleh guna)
Namum demikian, apa-apa barang yang berkaitan dengan penggantian bahagian struktur badan kereta, semua alat ganti Francais harus digunakan.
* Produk Biasa - Pengeluaran produk khas dikira mengikut nombor alat ganti pada harga senarai
** atau masa Audatex pada kadar buruh mekanikal
(Disebabkan setiap kenderaan mempunyai lebih 2000 alat ganti, sesetengah harga bagi kadar buruh tidak mungkin dapat disenaraikan. Semua pelanggan diingatkan untuk mendapatkan senarai anggaran harga daripada bengkel pembaikan sebelum memulakan kerja pembaikan)

Nota:

• Semua nilai yang tertera di atas tidak termasuk Cukai Perkhidmatan.
• Nilai pasaran di atas hanya untuk panduan sahaja dan mungkin berubah dari semasa ke semasa untuk memenuhi permintaan bengkel pembaikan itu sendiri, lokasi geografik dan keadaan pasaran.
• Kenaikan kadar buruh lebih kurang 10% dikenakan untuk meninjau kos perbezaan kawasan / rantau di Malaysia Timur.

In the event of any dispute or discrepancies, customers can refer the matter to :-

	PERDAGANGAN DALAM NEGERI KOPERASI & KEPENGGUNAAN WEBSITE: www.kpdnkk.gov.my
	FEDERATION OF AUTOMOBILE WORKSHOP OWNERS ASSOCIATION OF MALAYSIA No. 8-2, (2nd Floor), Jalan 2/46A, Taman Niaga Waris, Off Jalan Kuching, 51200 Kuala Lumpur. TEL: 03-6257 7688 FAX: 03-6250 4288 E-MAIL: fawoam@streamyx.com
	THE FINANCIAL MEDIATION BUREAU Level 25, Dataran Kewangan Darul Takaful, No. 4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur. TEL: 03-22722811 FAX: 03-22745752 WEBSITE: www.fmb.org.my